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The firm's goal is to provide its clients with consulting services of high quality, rendered promptly and responsively to each client's needs. In return, clients are expected to pay the firm's charges for such professional services and for other charges and disbursements in connection with such services. The purpose of this memorandum is to set forth the basis upon which the firm bills clients for consulting services and charges relating thereto, and the terms on which such statements are rendered.


  1. THE BASIS FOR FEES. In most cases, the firm's fees are determined with reference to the time expended by principals, associates and assistants on the matter, at hourly rates established in relation to the experience and skills of the person performing the work. The firm's hourly rates are revised periodically to reflect increased skills, costs, and other factors. Clients may obtain information about the range of the rates currently applicable to the engagement from the consultant in charge of the matter. When the size, complexity, difficulty or urgency of a matter, or the result obtained, or similar factors so dictate, the fee may incorporate an increment in excess of standard rates deemed by the firm to be reasonable in light of such factors. For some matters, a contingent fee or other billing arrangement determined without reference to time can be made. The consultant responsible for the matter in the firm will discuss any such specialized basis for billing with the client on a case by case basis. Any such arrangements will be confirmed in writing.

  2. ADVANCES ON FEES, OTHER CHARGES AND DISBURSEMENTS. Pre-payment on testing is required. In other cases in which it is deemed appropriate, the firm may require an advance payment to be applied against the cost of consulting services, other charges and disbursements expected to be rendered and incurred. Unless other arrangements are made, the amount advanced will be held by the firm and applied against the firm's final statement. When a matter is completed or terminated (or at such earlier date as the firm deems appropriate, or as is otherwise agreed at the time of the advance), any portion of the advance not applied by the firm to its fees, other charges and disbursements in respect of services performed prior to such date will be refunded.

  3. DISBURSEMENTS AND RELATED CHARGES. Often it is necessary for us to incur expenses for costs advanced on a client's behalf. (See Summary of Charges for Services.) Bills for these charges are often transmitted directly to the client for payment, and it is expected that the client upon receipt will pay these bills. If the firm contemplates payment, these items will be separately itemized on our statements under reimbursable expenses. In addition, some matters require payment by us for auxiliary services, such as photocopying, printing, long-distance telephone, facsimile transmission, messenger service, computerized research and database management, express delivery, staff overtime specifically related to the matter, and other expenses. In charging for such costs and expenses incurred on behalf of clients, we may also recover an allocation of the direct overhead incurred by us relating to such expenses. In order to allocate these expenses fairly and keep billable rates as low as possible for those matters, which do not involve such expenditures, these items are separately itemized on our statements under reimbursable expenses.

  4. FREQUENCY OF BILLING. Bills for services, other charges, and disbursements are generally rendered monthly. However, in certain matters of a transactional nature, the firm may render a statement upon the completion of the transaction, or, if the transaction is not completed, at the time the work is completed.

  5. PAYMENT TERMS. All payments for professional fees, other charges, and disbursements are due at time of service. The firm's fees do not include any factor for delayed payment by clients. The firm will impose a 1.5% per month charge for any statement unpaid for more than fifteen days. The firm reserves the right to terminate its services in compliance with applicable Standard for the Providers of Psychological Services if statements are not paid promptly. NO SHOW appointments will be billed at the hourly rate.

  6. LATE CANCELLATIONS. (less than 24-hour notice) will be billed at half the hourly rate.

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