DRI Consulting

2 Otter Lane
North Oaks, MN 55127-6436
United States of America


Phone:   +1 (651) 415-1400
Fax:       +1 (651) 415-9968
E-Mail:   dric@dric.com

The following survey is inspired by the Malcolm Baldridge award-winning 'Criteria for Performance Excellence' - an instrument for assessing organizations. Please take a minute to complete this free, no-obligation assessment. It will help you think through what you need and how we can be of service to you.

Please Note: All information we receive will be kept strictly confidential! Your name and e-mail address are required to submit, as well as every bubble. Please do not leave any bubbles blank.


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Please rate these items with the following scale:

5: Excellent
4: Very Good
3: Good
2: Below Average
1: Poor
0: Unacceptable

 
Leadership
Leadership Systems 5 4 3 2 1 0
Company Responsibility and Citizenship 5 4 3 2 1 0
 
Strategic Planning
Strategy Development Process 5 4 3 2 1 0
Company Strategy 5 4 3 2 1 0
 
Customer Market Focus
Customer and Market Knowledge 5 4 3 2 1 0
Customer Satisfaction and Relationship Enhancement 5 4 3 2 1 0
 
Information and Analysis
Selection and Use of Information and Data 5 4 3 2 1 0
Selection and Use of Comparative Information and Data 5 4 3 2 1 0
Analysis and Review of Company Performance 5 4 3 2 1 0
 
Human Resource Development and Management
Work Systems 5 4 3 2 1 0
Employee Education, Training and Development 5 4 3 2 1 0
Employee Well-Being and Satisfaction 5 4 3 2 1 0
 
Process Management
Management of Product and Service Processes 5 4 3 2 1 0
Management of Support Processes 5 4 3 2 1 0
Management of Supplier and Partnering Processes 5 4 3 2 1 0
 
Business Results
Customer Satisfaction Results 5 4 3 2 1 0
Financial and Market Results 5 4 3 2 1 0
Human Resource Results 5 4 3 2 1 0
Supplier and Partner Results 5 4 3 2 1 0
Company-Specific Results 5 4 3 2 1 0
 
Please let us know a little more about your company and how you heard about DRI Consulting.
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    We honor your privacy. We do not share or sell your personal information or your e-mail address.
 


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