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From a client:

 

"The crone eludes precise definition. Some traditions, organizations, and individuals variously define the crone as a woman who is 50, 52, or 56, post-menopausal, consciously aging, willing to acknowledge her shadow. Crone is a term used to describe an ancient archetype, an aspect of the triple goddess (maiden, mother, crone), and the third phrase of a woman's life. When a woman is near, in, or past menopause, she is potentially a crone. The designation refers to a perspective or point of view rather age or biological change.

A woman who calls herself crone is willing to acknowledge her age, wisdom, and power. Through conscious self-definition, she helps to reverse hundreds of years of oppression, degradation, and abuse aimed at old women. Although she may prefer to be called elder, grandmother, or wise woman, she does not dismiss, disavow, or use pejoratively terms such as crone, witch, or hag. The wise woman/crone/grandmother realizes that the true meaning of these terms, and the woman-centered traditions from which they originate, have been obscured and distorted by patriarchal systems.

In ancient times, the crone was revered as an old woman who embodied wisdom and knew the truth of cyclic existence. Crones cared for the dying and were spiritual midwives at the end of life, the link in the cycle of death and rebirth. They were healers, teachers, way-showers, bearers of sacred power, knowers of mysteries, mediators between the world of spirit and the world of form. In prepatriarchal societies, women's wisdom had healing power, and crone wisdom was the most potent of all. For nearly thirty thousand years, old women were strong, powerful sources of wisdom. Crones were respected and honored in their communities."

CoachWorksSM

CoachWorks Detailed Description

DRI Consulting staff coach leaders at all levels in an organization, from front-line supervisors to senior executives to business owners.  We work closely with the person being coached (and relevant/proper internal staff when possible as an integrated coaching team).  CoachWorks' participants increase their professional and personal success and satisfaction.  The work teams, organizations, business partners and families of CoachWorks participants also benefit greatly.


We provide assessment and coaching within the unique competency/skills models of our client organizations.  Often we coach highly successful people with a single "Achilles heal" or specific behavior that overshadows and endangers their success.  Some key general areas of coaching include:

  • interpersonal communication
  • listening
  • facilitation and feedback
  • motivating others, decision making and delegating
  • persuasion and influence
  • project and time management
  • conflict resolution
  • emotional intelligence
  • managing change effectively
  • balancing work and family

CoachWorks Detailed Description

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Dell Computer Corporation offered coaching to nearly 400 executives and their internal survey determined that satisfaction rates exceeded 90 percent.

 

A study recently published by the International Personnel Management Association revealed that work-force training increased productivity by 22.4 percent while training combined with coaching resulted in an overall productivity gain of 88 percent.

 

 ...The reigning alternative (to executive coaching) is the $10 billion a year Corporate America lavishes on leadership training. Studies show that the benefits of this seminar-heavy schooling usually vanish within a few months.

 

...But research from Case Western Reserve University's Weatherhead School of Management shows that the impact of coaching-like training can last seven years.

 

Metropolitan Life Insurance Services...

"put part of its retail sales force through an intensive coaching program, and afterward found that productivity among those salespeople increased by an average of 35%, while 78% of the sales reps embarked on the pursuit of a new license or professional designation, and 50% identified new markets to develop.

 

"Perhaps most important, Metropolitan has retained all the salespeople who had coaching - a big deal, since industry statistics show that each rep who leaves a company with three years' experience costs $140.000 to replace.

 

"In all (Richard) Keating (at Metropolitan Life Financial services) writes, the program, which cost about $620.000, delivered $3.2 million in measurable gains."

A study of a Fortune 500 telecommunications company done by Metrix Global found that executive coaching resulted in a return on investment of 529%.  Moreover, when the financial benefits from increased retention were factored in the overall ROI of coaching rose to 78%.

 

In their coaching work with more than 100 managers at Agilent Technologies, the Alliance for Strategic Leadership found that over 78 percent of participants improved their leadership effectiveness as measured by stakeholder surveys (Carter, Ulrich, and Goldsmith, 2004).

 

Perhaps the most widely known study to date designed to assess the financial impact of coaching, that is, the Return On Investment for coaching, was conducted by consultants from Florida-based Manchester Consulting.   The subjects of the study were 100 executives who had participated in coaching interventions. The sample was demographically diverse.  Fifty percent were Vice Presidents or at a higher level in their organizations. The study surveyed the participants and key stakeholders about tangible and intangible business results. 
“When calculated conservatively, ROI...averaged nearly $100,000 or 5.7 times the total investment in coaching,” and the authors “feel confident that this level of value has been achieved and may, in fact, be understated.”  Seventy-five percent rated value of the coaching to be “considerably greater” or “far greater” than the money and time invested.
Business impacts attributed to coaching “included increases in productivity, quality, organizational strength, and customer service,” while the intangible benefits “included improved relationships with direct reports, peers, and stakeholders, as well as improved teamwork, increased job satisfaction, and reduced conflict.” 

The study also identified factors that impact coaching effectiveness. Those found to enhance coaching, in order of decreasing positive impact, are:

    - coach/participant relationship

   - quality of feedback

   - quality of assessment

   - participant's commitment

   - manager's support

 Those that detract, in order of increasing negative impact, are:  

   - participant's commitment

   - organizational support

   - communication issues

   - participant's availability

It's notable that of all the factors that were identified as important in coaching, perhaps only two might suggest that consulting psychologists should be more effective as coaches compared with other professionals, given the particular expertise of psychologists: namely, in quality of assessment and quality of feedback (the factors rated as third and second most important for coaching effectiveness). 

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