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DRI CONSULTING

2003 Training Series

Friday, September 5, 2003

10:00 - 11:30 a.m. Central Time

 

Call in number:  651-415-1400

 

Topics

Assessing and working with teams 

Administrative Overview

The Society of Consulting Psychology suggests the following competencies in this second of three skill areas (Individual, Team and Organizations):

A)      Primarily Group-Level Core Competencies

(1)     ___/___Group assessment

(2)     ___/___Assessment of the functional and dysfunctional group behavior

(3)     ___/___Assessment and development of teams

(4)     ___/___Creating group level teams in organizations (e.g., self-directed work groups)

(5)     ___/___Inter-group assessment and intervention

(6)     ___/___Group boundary assessment and intervention

(7)     ___/___Identity group (racial, gender, ethnic) management in the organizational context

 

See http://www.apa.org/divisions/div13/Guidelines.html for details

 

  Presenter

Dr. John Fennig  (see John's bio)

Pre-work

1.  Complete Tuckman e-mail

2.  What are your criteria for assessing and working with teams?

Content

Print out or have available on your computer screen:

 

Characteristics of Effective Teams

 

Shared Goals

All members of the team have and demonstrate common mission, purpose, objectives and desires.

 

Positive Interdependence

The perception that one is linked with others in a way such that one cannot succeed unless the others do as well (an vice-versa).

 

Individual Accountability

Individuals are held responsible to work collectively informing other group members of progress and increasing the perception that all contributions to the group effort are identifiable.

 

Face-to-face Interaction

Dynamic and regular interaction is critical to the success of the team.

 

Collaborative Skills

Requisite social skills of facilitating, initiating, and negotiating are exhibited just as purposefully and precisely as technical skills.

 

Group Processing

Effective teams take time to discuss how well they are achieving their goals, and maintaining effective relationships among member. 

 

Five Key Behaviors of Self-Management:

  • The ability to take and show personal responsibility for the outcomes of their work and the quality of it.

  • The ability to continuously monitor their performance, seeking feedback and information to see how well they are doing.

  • The ability to manage and drive their own work.

  • The ability to seek help from others when needed.

  • The ability to reach out and help others on each of the teams.

 

Three Key Characteristics of Leaders of Self-Managers:

  • Courage

  • Emotional Maturity

  • Clear and appropriate values

 

Source:  Hackman (1986).  The Psychology of Self-Management in Organizations.

 

Four Roles in Organizations:

  • Finders

  • Minders

  • Binders

  • Grinders

 

Contact

Need information or have questions?  Contact me at johnfennig@dric.com or call 651-415-1400.


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