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Welcome from DRIC
and how to participate in training
Previous training sessions and
topics
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DRI CONSULTING
2003
Training Series
Friday, July 11
10:00 - 11:30 a.m. Central
Time
Call in number: 651-415-1400
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Topics |
Introduction to the
Thomas-Kilmann
Conflict Mode Instrument
The TKI, the best-selling instrument for
conflict resolution, provides information about an individual’s style of
handling conflict, and compares five conflict management strategies:
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Competing:
High assertiveness and low cooperativeness —the goal is to “win”
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Avoiding:
Low assertiveness and low cooperativeness — the goal is to “delay”
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Compromising: Moderate assertiveness and moderate
cooperativeness — the goal is to “find a middle ground"
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Collaborating: High assertiveness and high cooperativeness — the
goal is to “find a win-win solution”
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Accommodating: Low assertiveness and high cooperativeness — the
goal is to “yield”
When should
you use the TKI?
When you need a
forum to help clients see through the fear, anger, and frustration of
conflict to find opportunities for constructive outcomes. HR and
organizational development professionals find this tool invaluable for
Conflict and change management, Leadership development, Performance
improvement, Team building, Communication enhancement, Employee
retention, and Stress reduction
History
Validity
Product Data Sheet
Technical Brief
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Administrative Overview |
Administration Qualification Level: A
Administer To: 13 yrs+
Administration Time: 15 min
Number of Items: 30
Reading Level:
For information on qualifications and
certifications related to the Strong, go to the
Consulting Psychologists Press.
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Date |
Friday, July 11, 10:00 a.m. until 11:30 a.m.
Central Time |
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Presenter |
Dr. John Fennig (see
John's bio) |
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We Will Examine These Cases |
Print out or have available on your computer
screen:
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References |
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Contact |
Need information or have questions?
Contact vlittlefield@dric.com
or phone me (Tori Littlefield) at 651-308-8413 |
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